Webinar FAQ

Do I need to travel to attend the Webinar?
No. Webinars are virtual meetings held online in real time. You can attend any NAIOP Webinar with an Internet-connected computer and a telephone.

I have registered for a Webinar. Where do I go to access the session?
Login instructions are sent out via e-mail to the address used at the time of registration. The timing of those e-mails is one week prior, one day prior and one hour prior to the start date and time of the Webinar.

I missed the Webinar I wanted to attend. Can I access an archive?
Yes. All paid registrants will have access to the archived recording for 30 days after the Webinar. The registration fee includes a single connection that becomes even more economical by having multiple people attend at one registered site. Registered attendees have access to the archived Webinar for 30 days.

How do I receive credit for attending a Webinar?
If you attended the live event, education credit is awarded upon successful completion of the post-event quiz with a score of 80% or better. A transcript will be provided to you for reporting purposes. Credit is not provided for viewing the archived event.

I'm on the Webinar but am having audio difficulty. What do I do?
Visit the GoToWebinar Support pages for troubleshooting on Fast Audio Help.

I have received the login instructions and am trying to login, but my screen has frozen or my firewall is blocking the software. What do I do?
Visit the GoToWebinar Support pages for troubleshooting on Connection Troubleshooting.

Contact us for more information.